Our objective at GSK was to build an automated platform to support a variety of applications for our cell based assay technologies. Having a large collection of diverse hardware we were able to easily integrate the entire system using the Genera. Retisoft was able to provide and develop drivers for all the instruments. They seamlessly integrated a Bosch rail, Staubli robotic arm and PTM servo gripper. The software was easy to learn and scheduling became a very straight forward operation. Retisoft provided excellent online as well as in-house support. In fact, most software and many hardware issues were solved over the phone.