- Do you provide the instruments?
No, we integrate your existing instruments with our software and hardware solutions.
- What is included in the package?
Our package includes the Genera scheduling software, a robotic arm, the Xlab Table, and necessary hardware for seamless integration.
- What is the warranty period?
We offer a 1-year warranty on our complete solution.
- How does this solution accelerate NGS workflows?
By automating the library preparation, sequencing setup, and other repetitive tasks, our solution significantly reduces hands-on time, minimizes errors, and increases throughput, allowing researchers to focus on data analysis and interpretation.
- How can we manage the high upfront cost?
We offer flexible financing options and leasing plans to help manage the initial investment.
- How do we handle maintenance and calibration?
We provide ongoing maintenance and support packages, ensuring your NGS system remains accurate, calibrated, and reliable over time.
- How does the Genera scheduling software optimize the NGS workflow?
Genera optimizes the NGS workflow by coordinating and scheduling each step in the library preparation process, from DNA fragmentation to sequencing. It dynamically adjusts the schedule in real-time, minimizing downtime and maximizing throughput
- How will our staff learn to operate the new NGS system?
We provide comprehensive training sessions and ongoing support to ensure your team is fully equipped to operate and troubleshoot the automated NGS system.
- What if I have different instruments than the ones listed?
Our automation solution is flexible and can be customized to integrate with a wide range of instruments. We work with you to ensure compatibility with your existing laboratory setup.
- Can the automation solution be customized to fit our specific NGS protocols?
Yes, the automation solution can be tailored to accommodate your specific NGS protocols. We work with you to program the system to execute your unique library preparation and sequencing steps.
- What types of NGS applications can be automated with this solution?
The automation solution is versatile and can automate various NGS applications, including whole-genome sequencing, targeted sequencing, RNA-Seq, and more.
- How scalable is the automation solution?
The automation solution is highly scalable, designed to grow with your laboratory’s needs. Whether you need to expand capacity by adding more instruments or integrating new assay types, the system can be easily adapted to accommodate these changes, ensuring long-term utility and flexibility.
- Can the system handle multiple NGS runs simultaneously?
Yes, Genera supports parallel processing, enabling the system to handle multiple NGS runs simultaneously. This capability facilitates high-throughput screening and efficient utilization of laboratory resources, significantly enhancing productivity and throughput.
