Large process improvement projects often start with process mapping — a detailed breakdown of how work flows through an organization. This process map is then used to identify problem areas and opportunities for improvement. Process scheduling software is included as one of the tools that can be implemented in process mapping exercises to help streamline critical processes.
Automation Software Advantages
Just like any tool utilized in process improvement initiatives, process scheduling software has its advantages, and it’s important that organizations understand these implications before proceeding with installation and implementation:
Throughout the process-mapping exercise, employees will probably become aware of problems involving tasks where too much time is spent on many manual repetitions; this could include printing forms or picking up parts from storage locations. Scheduling software streamlines these activities by making it possible to review, print, or process orders more quickly.
The process map will reveal process problems that may be caused by poor scheduling (e.g., employees are often busy with the wrong work at the wrong time). Fixing this problem involves using process scheduling software to schedule tasks in a way best suited for your organization’s individual needs and priorities. Once process mapping is complete, employees should fully understand their roles in completing their assigned tasks, which is why orientation and training on process automation must be offered to all involved parties after implementation.
Building capacity into processes can be difficult without process scheduling software. Workers might know how much time they need to process a certain number of orders, but if process mapping reveals that there are too many orders to process at one time, process scheduling software can be used to stagger the work and avoid bottlenecks.
Current process scheduling may not always meet customer service requirements. Process scheduling software is designed with the goal of optimizing your process so you can achieve results quickly and accurately.
One challenge in process automation projects involves implementing schedule changes once system implementation has been completed. Scheduling software allows workers to easily process schedule change requests via a centralized portal to review and approve or reject any changes requested by team members or supervisors. The automated process makes it possible for employees to review schedules from anywhere using an internal network or mobile device.
Another process scheduling challenge involves managing workflows when process changes occur unexpectedly. The process must not be disrupted, and the change in process should also improve results. The automated process streamlines workflow, so all stakeholders involved with process scheduling are kept in the loop and updated immediately about any changes that affect workflow and assign resulting tasks to employees in a timely manner.
Learn more about automated scheduling software with Retisoft.