- Do you provide the instruments?
No, we integrate your existing instruments with our software and hardware solutions.
- What is included in the package?
Our package includes the Genera scheduling software, a robotic arm, the Xlab Table, and necessary hardware for integration.
- What is the warranty period?
We offer a 1-year warranty on our complete solution.
- How does this solution accelerate research?
By automating repetitive tasks, our solution allows researchers to focus on analysis and interpretation.
- How can we manage the high upfront cost?
We offer flexible financing options and leasing plans to help manage the initial investment.
- How do we handle maintenance and calibration?
We provide ongoing maintenance and support packages, ensuring your system remains accurate and reliable.
- How does the Genera scheduling software optimize the ELISA workflow?
The Genera scheduling software optimizes the ELISA workflow by efficiently managing and coordinating the steps involved in the process. It ensures that all tasks are performed in the correct sequence and timing, minimizing downtime and maximizing throughput. The software is a dynamic scheduling and provides real-time updates and ensuring the system runs smoothly and efficiently.
- How will our staff learn to operate the new system?
We provide comprehensive training sessions and ongoing support to ensure your team is fully equipped to operate and troubleshoot the system.
- What if I have different instruments than the ones listed?
The automation solution is designed with flexibility in mind. It can be customized to integrate with a wide range of instruments, ensuring compatibility with your existing laboratory setup. Our team can work with you to adapt the system to your specific needs, ensuring seamless integration and optimal performance.
- Can the automation solution be customized to fit our specific ELISA protocols?
Yes, the automation solution can be tailored to accommodate your specific ELISA protocols. Our engineers will work with you to customize the system, including programming the software to execute your unique assay steps.
- What types of ELISA can be automated with this solution (ie Direct, Indirect, Sandwich, or Competivite ELISAs)?
The automation solution is versatile and capable of automating various types of ELISA, including Direct, Indirect, Sandwich, and Competitive ELISAs. Each type can be programmed into the system, allowing for flexibility and precision in your assays.
- How scalable is the automation solution?
The automation solution is highly scalable, designed to grow with your laboratory’s needs. Whether you need to expand capacity by adding more instruments or integrating new assay types, the system can be easily adapted to accommodate these changes, ensuring long-term utility and flexibility.
- Can the system handle multiple ELISA assays simultaneously?
Yes, Genera supports parallel processing, enabling the system to handle multiple ELISA assays simultaneously. This capability facilitates high-throughput screening and efficient utilization of laboratory resources, significantly enhancing productivity and throughput.
