- Do you provide the instruments?
No, we integrate your existing instruments with our software and hardware solutions.
- What is included in the package?
Our package includes the Genera scheduling software, a robotic arm, the Xlab Table, and necessary hardware for integration.
- What is the warranty period?
We offer a 1-year warranty on our complete solution.
- How does this solution accelerate cell culture processes?
Automation reduces the risk of contamination, ensures consistent cell growth conditions, and streamlines repetitive tasks, freeing researchers to focus on data analysis and experimental design.
- How can we manage the high upfront cost?
We offer flexible financing options and leasing plans to help manage the initial investment in an automated cell culture system.
- How do we handle maintenance and calibration?
We provide ongoing maintenance and support packages, ensuring your system remains accurate and reliable.
- How does the Genera scheduling software optimize the cell culture workflow?
Genera optimizes cell culture workflows by managing and scheduling tasks such as media exchanges, cell seeding, and passaging, ensuring consistency and minimizing human error. The software is a dynamic scheduler and provides real-time updates and ensuring the system runs smoothly and efficiently.
- How will our staff learn to operate the new system?
We provide comprehensive training sessions and ongoing support to ensure your team is fully equipped to operate and troubleshoot the automated cell culture system.
- What if I have different instruments than the ones listed?
The automation solution is designed with flexibility in mind. It can be customized to integrate with a wide range of instruments, ensuring compatibility with your existing laboratory setup. Our team can work with you to adapt the system to your specific needs, ensuring seamless integration and optimal performance.
- Can the automation solution be customized to fit our specific cell culture protocols?
Yes, the automation solution can be tailored to accommodate your specific cell culture protocols. Our engineers will work with you to customize the system, including programming the software to execute your unique assay steps.
- What types of cell culture processes can be automated with this solution?
The system can automate various processes, including cell seeding, media exchanges, passaging, and harvesting, across multiple cell types and experimental setups.
- How scalable is the automation solution?
The automation solution is highly scalable, designed to grow with your laboratory’s needs. Whether you need to expand capacity by adding more instruments or integrating new assay types, the system can be easily adapted to accommodate these changes, ensuring long-term utility and flexibility.
- Can the system handle multiple cell culture assays simultaneously?
Yes, Genera supports parallel processing, enabling the system to handle multiple cell culture runs simultaneously. This capability facilitates high-throughput screening and efficient utilization of laboratory resources, significantly enhancing productivity and throughput.
































