Software Developer/Technical Support Specialist

1 Vacancy

Position Type

Full Time

Location

Mississauga, ON & Remote

Hours

40 hours/week

Salary Range

$85,800-$113,900

Position Summary

As a software and solutions company in the laboratory automation market, Retisoft is looking for a dynamic individual who possesses strong programming and communication skills to join our team. An integral part of this position is providing exceptional customer support to our users as well as developing and maintaining our library of drivers for controlling various laboratory equipment.

Responsibilities

Assist users with our Genera scheduling software, with a focus on communication between Genera and lab instrumentation.
Develop new instrument drivers for controlling lab instrumentation, and maintain existing drivers.
Test and validate instrument driver functionality, remotely and at customer labs.
Gather integration documentation on instrument command sets and APIs.
Work with other members of the software team to track issues and development on GitLab.

Qualifications

Bachelor’s degree in computer science, engineering, or a relevant field.
Excellent written and verbal communication skills.
Experience with C#, Java, or a similar class-based object-oriented programming language.
Experience using Git for version control.
Strong problem-solving skills.
Ability to travel to customer sites on occasion

Bonus Qualifications

Experience using Genera
Ability to provide excellent customer support
Proficiency with laboratory automation equipment from various vendors (e.g. BioTek, Hamilton, Beckman, Brooks, Agilent)
Extended understanding of GitLab for version control, issue tracking, and CI/CD.
Working knowledge of a variety of APIs and control schemes (e.g. REST, WCF, TCP/IP, WebSocket, serial).

Additional Information

This is a remote position. Candidates should reside in Canada or the United States. For candidates in the United States, this will be a contract position.

Please submit your resume to hr@retisoft.com

Submit your application by sending your resume to HR@retisoft.com

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