Software Developer/Technical Support Specialist

  • 1 Vacancy

Position Type

Full Time

Location

Mississauga, ON & Remote

Hours

40 hours/week

Salary Range

$85,800-$113,900

Position Summary

As a software and solutions company in the laboratory automation market, Retisoft is looking for a dynamic individual who possesses strong programming and communication skills to join our team. An integral part of this position is providing exceptional customer support to our users as well as developing and maintaining our library of drivers for controlling various laboratory equipment.

Responsibilities

  • Assist users with our Genera scheduling software, with a focus on communication between Genera and lab instrumentation.
  • Develop new instrument drivers for controlling lab instrumentation, and maintain existing drivers.
  • Test and validate instrument driver functionality, remotely and at customer labs.
  • Gather integration documentation on instrument command sets and APIs.
  • Work with other members of the software team to track issues and development on GitLab.

Qualifications

  • Bachelor’s degree in computer science, engineering, or a relevant field.
  • Excellent written and verbal communication skills.
  • Experience with C#, Java, or a similar class-based object-oriented programming language.
  • Experience using Git for version control.
  • Strong problem-solving skills.
  • Ability to travel to customer sites on occasion

Bonus Qualifications

  • Experience using Genera
  • Ability to provide excellent customer support
  • Proficiency with laboratory automation equipment from various vendors (e.g. BioTek, Hamilton, Beckman, Brooks, Agilent)
  • Extended understanding of GitLab for version control, issue tracking, and CI/CD.
  • Working knowledge of a variety of APIs and control schemes (e.g. REST, WCF, TCP/IP, WebSocket, serial).

Additional Information

This is a remote position. Candidates should reside in Canada or the United States. For candidates in the United States, this will be a contract position.

Please submit your resume to hr@retisoft.com

Submit your application by sending your resume to HR@retisoft.com

OR

Fill in the form below and upload your resume.

    No File Selected

    molecular-devices
    prime-medicine
    Bristol Myers Squibb
    Duke_University
    Biogen
    upside-foods
    Corteva logo
    Novo Nordisk
    Natera
    Broad Institute
    Genomatica
    Ribobio
    DU Point
    Abwiz Bio
    Statens Serum Institute
    Conagen
    Sanofi
    Duke University
    Rigel Pharmaceuticals, Inc.
    Pohang University of Science and Technology
    The University of Chicago
    Canada NRC-CNRC
    cheo
    BASF Logo
    Eric Padilla
    Regeneron Logo
    Elizabeth Rodziewicz
    Johnson and johnson
    molecular-devices
    prime-medicine
    Bristol Myers Squibb
    Duke_University
    Biogen
    upside-foods
    Corteva logo
    Novo Nordisk
    Natera
    Broad Institute
    Genomatica
    Ribobio
    DU Point
    Abwiz Bio
    Statens Serum Institute
    Conagen
    Sanofi
    Duke University
    Rigel Pharmaceuticals, Inc.
    Pohang University of Science and Technology
    The University of Chicago
    Canada NRC-CNRC
    cheo
    BASF Logo
    Eric Padilla
    Regeneron Logo
    Elizabeth Rodziewicz
    Johnson and johnson
    Contact Us
    X Contact Us

      Your Information is confidential. See our Privacy Policy’s for more information.

      Book a Demo